5

These guys are amazing! My 82-year-old mother took her 10 year old Chevy here. They did just about everything under the sun to try and fix her car for her, plus they provided her with a rental car for a month while her car was out of commission. Eventually, it was determined that her car would wasn't worth fixing (a 10yr old Chevy, after all), but Miles and Dan helped her find a good used car. They did all that diagnoising and caring for my mom, without charging her one cent! This place has customer service down to a science.

5

Found YL Auto Service on Yelp after my previous mechanic closed his shop, and I am very happy that I did! They have top notch ASE certified mechanics, and have award winning service ratings from AAA. Additionally they give member discounts - easily pays for my AAA membership. Prices are right on point for the quality of work, and the parts that they use Everything is thoroughly explained, so you know you're getting what you need, understand what is optional, and know what to expect in the future. I was shopping for a used vehicle for a family member, and took 3 vehicles in for inspection before buying them. (Highly recommended!) One of the vehicles needed about 2-3000 dollars worth of work. Miles let me know it's probably best to stay away from that vehicle. They helped me have the info necessary to make a great deal. One of the car dealers took a vehicle there (for my inspection), and told me YL Auto Service had the cleanest shop they had ever seen. Since then I have taken several of my cars there, in addition to referring family members to them - everyone has been happy with the service experience and the work performed. Miles lays out the services needed; also what the priorities are, and what could be put off for a bit. The true test is when they tell me I don't need the service that I have suspected I need - for instance - I took a care in for an alignment and Miles showed me the acceptable tolerances and that nothing needed to be done. They have online service records and send email reminders for maintenance service. They've made me a regular customer; now I have a new place to call "my mechanic" ! Thanks Dan and Miles, and to the others that reviewed this place.

5

They work on all my vehicles. We even take the wife's new VW there for service because the dealers were gouging us and not doing the work properly!! Dan runs a first class honest business, Miles is about the friendliest service writer you will ever find (it almost seems OK when he calls to tell you something is wrong with a vehicle) and the guys in back are really good at what they do!! I trust them with every detail of service, maintenance and repair. Hell, i even had them replace the engine in my truck when it blew!!! It is really nice to have a place that you trust when it comes to something as important as your vehicle!! As far as I'm concerned, these are the guys you can trust!

5

Nice and honest people there. They fix the car really good and even pay a rental for you. One time they profit was too low to pay for a rental car they call Enterprise down the street and get me the shop contract rate saved me half of the cost.

5

Totally agree with Lori B. on this shop. They are extremely friendly and honest. Miles is a great front-office guy and Dan, the owner, is equally cool and nice. They always provide free shuttle service if you need to leave your car for a long time. It's reasonably priced, and they always fully disclose the work to be done. You won't feel like you were taken advantage of here. Go here for great service, good pricing, and honest work.

5

Yorba Linda Auto Repair is one great honest repair shop. We recently had a minor repair performed by Stadium Nissan (formerly Douglas Nissan of Orange). The service tech there had two major service recommendations that supposedly needed immediate attention - rack and pinion replacement and cracked arm control bushings. The proposed work was going to run over $2,000. I called Yorba Linda Auto Repair to get a qoute for the work and they agreed to do it for less money. We dealt with Miles who was very informative and thorough. He said they would test drive the car and put it up on the rack before ordering the necessary parts and give us a call before proceeding. When I got Miles' call he explained that he had their master mechanic with 35 years experience looked at the car. The bottom line was that there was nothing wrong with the vehicle and that we were looking at zero repairs and to come and pick it up! Disgusted with the Nissan dealership but elated by the honesty and integrity of Yorba Linda Auto Repair I have found the only repair shop I will deal with in the future. Do yourself a favor - drive out of your way if you have to - and give these automotive saints your business.

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