5

Honest, competent, and thorough. This leads to a great value. I have been using Yorba Linda Auto Service for a few years now. Their service is excellent and I have since recommended them to family and friends, who have all reported back good results to me. Miles does a great job at explaining their diagnostic steps, recommendations, and prices. The prices are reasonable. The real value is in their honesty, though, being that I'm not going to pay for something I don't need. They even get my basic oil change business because any repair recommendations are based on real indicators, not just a computer-driven, mileage-based set of rip-off procedures from the monkeys over at Jiffy-Lube. So, the service is so good I was actually compelled to log in and post a review. I'm also reading the other reviews and finding that many people are getting the same great results that I've been getting. Oh, and a note for Wendy G. with the PT Cruiser. Say hi to the dealer for me when your car dies from one of the things on Miles' list that you chose to ignore.

5

All I can say is that the manager, Miles, is extremely helpful. He really appears to care. I'm a fan of these guys.

5

My husband and I have been going to YLAS for about 15 years and 4 cars later. My niece has taken her car there as well as my stepson. Always satisfied with the honesty and the professionalism. Plus Miles knows his stuff. Never would go anywhere else. Thanks guys

5

All I can say is that the manager, Miles, is extremely helpful. He really appears to care. I'm a fan of these guys.

5

I had to post another 5 star review... Miles and his staff are truly amazing!!! I have brought our van here 3 times in the past couple of months fixing normal wear stuff. I deal with Miles, and he is so awesome!!! He always gets the job done in a timely manner, as we use this van for business, he explains everything and gives the best suggestions and advice. Thank you so much MILES!!!! we are your #1 Customer!

5

When I walked in I immediately thought that I had walked into a place run by all my dad's friends lol I got some honest advice from some pleasant people. I went into get my 75,000 mile check and walked out with a new battery and better aligned brakes and some advice on where to get some tires. I will definitely be returning for my oil changes. Plus they have really convenient online services and you can sign up for text alerts.

5

Took my Honda Odyssey in after 1st going to Weir Canyon Honda. My check engine light was on and they told me it was the O2 sensor, $399. Weir Canyon also said I needed a whole list of other things totaling $2,750. I also spent over $100 for a diagnostic. I took into Dan at YL Auto Repair for a 2nd opinion. Dan quoted if it was the O2 sensor, it was going to be $245. When Dan's guys looked, one of the wires that holds the O2 sensor had been pulled out. That was interesting since I had just had it serviced at Weir Canyon Honda 2 months earlier for engine mounts. That meant the Weir Canyon guys pulled the wire out. Dan's guys reattached the wire and everything is fixed; $75. Never again to a dealership and always to Dan. Thanks sooooo much.

5

THE BEST. We called early in the morning and were told that we could drop the car off at any time. Miles, working the desk, had a very comforting and friendly presence, and explained everything clearly, unhurried and unpretentious. The prices are great, the service and communication excellent, and what's best is that we never felt like they ever even thought about resorting to any unnecessary gimmicks. Screw dealerships, go here!

5

These guys are amazing! My 82-year-old mother took her 10 year old Chevy here. They did just about everything under the sun to try and fix her car for her, plus they provided her with a rental car for a month while her car was out of commission. Eventually, it was determined that her car would wasn't worth fixing (a 10yr old Chevy, after all), but Miles and Dan helped her find a good used car. They did all that diagnoising and caring for my mom, without charging her one cent! This place has customer service down to a science.

5

Found YL Auto Service on Yelp after my previous mechanic closed his shop, and I am very happy that I did! They have top notch ASE certified mechanics, and have award winning service ratings from AAA. Additionally they give member discounts - easily pays for my AAA membership. Prices are right on point for the quality of work, and the parts that they use Everything is thoroughly explained, so you know you're getting what you need, understand what is optional, and know what to expect in the future. I was shopping for a used vehicle for a family member, and took 3 vehicles in for inspection before buying them. (Highly recommended!) One of the vehicles needed about 2-3000 dollars worth of work. Miles let me know it's probably best to stay away from that vehicle. They helped me have the info necessary to make a great deal. One of the car dealers took a vehicle there (for my inspection), and told me YL Auto Service had the cleanest shop they had ever seen. Since then I have taken several of my cars there, in addition to referring family members to them - everyone has been happy with the service experience and the work performed. Miles lays out the services needed; also what the priorities are, and what could be put off for a bit. The true test is when they tell me I don't need the service that I have suspected I need - for instance - I took a care in for an alignment and Miles showed me the acceptable tolerances and that nothing needed to be done. They have online service records and send email reminders for maintenance service. They've made me a regular customer; now I have a new place to call "my mechanic" ! Thanks Dan and Miles, and to the others that reviewed this place.

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